In this engaging, interactive, and entertaining presentation, you as an HR professional will dramatically improve your skills in addressing unconscious bias and mental blindspots in yourself and in others in your team and organization to build better professional relationships. Cutting-edge research in cognitive neuroscience and behavioral economics shows that we all suffer from subtle and unconscious dangerous judgment errors called cognitive biases, which cause us to make bad decisions in evaluating people. By refining your emotional intelligence, which refers to skills in understanding and managing your emotions, you will gain awareness of when your feelings are likely to lead you into these mental blindspots and prevent yourself from falling into them. You will also raise your abilities in social intelligence, the strategic capacity to evaluate and influence other people’s emotions and relationships. Social intelligence skills – including cultivating valuable relationships, engaging stakeholders, empathetic listening, curious questioning, improving teamwork, mediating and resolving conflicts, reframing, exhibiting leadership presence, and motivating others – will enable you to help those in your team and organization to notice unconscious cognitive biases and avoid them. This presentation will offer you case studies and best practices, combined with groundbreaking research in emotional and social intelligence, to give you the most critical skills and take-aways that you need to help yourself and others defeat unconscious bias.
Dr. Gleb Tsipursky helps HR professionals address unconscious cognitive bias to improve workplace culture and connections in hybrid and office-centric settings. He serves as the CEO of the boutique future-of-work consultancy Disaster Avoidance Experts. A best-selling author of 7 books, he is especially well-known for his global best-sellers Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Career Press, 2019) and The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020). His newest book is Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage (Intentional Insights, 2021). His writing was translated into Chinese, Korean, German, Russian, Polish, Spanish, French, and other languages. His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in prominent venues. They include Harvard Business Review, Fortune, Inc. Magazine, CBS News, Time, Business Insider, Government Executive, The Chronicle of Philanthropy, Fast Company, Boston Globe, New York Daily News, Fox News, USA Today, Forbes, and elsewhere. His expertise comes from over 20 years of consulting, coaching, and speaking and training for Fortune 500 companies ranging from Aflac to Xerox, as well as mid-sized companies, nonprofits, and government agencies. It also comes from his research background as a behavioral scientist. After spending 8 years getting a PhD and lecturing at the University of North Carolina at Chapel Hill, he served for 7 years as a professor at the Ohio State University. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio (Go Bucks!) In his free time, he makes sure to spend abundant quality time with his wife to avoid his personal life turning into a disaster.
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ASHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. This program is valid for 1.00 PDCs for the SHRM-CP or SHRM-SCP.
