Calm Down! Tips for Working with Difficult Behaviors
Many of us are faced with dealing with people whose behavior presents a challenge. Having some tips and tricks may make all the difference. In this presentation participants will understand the five main types of difficult behaviors and how to effectively work with them.
In this session participants will:
Beverly has over 30 years experience working in business and financial management, specializing in the hospitality industry. After she received her graduate degree, she began teaching at Alaska Pacific University as an adjunct professor, becoming a full time faculty member in the Business Administration and Management department in 2007. She is in demand as a public speaker and facilitator of organizational team building activities including Relationship Awareness, Business Communication, Conflict Management and Effective ;Leadership.. She has presented her original work at several international conferences. She has a BA in Organizational Management and an MBA from Alaska Pacific University.
